I don't know what it is about Xbox controllers but serious question: Are they just cheap POS's? I'm in the middle of replacing bumpers on my second XSX controller within a 6 month time frame. And prior to that, I had an X1 controller where if you pressed one face button, it registered on a second button. Considering I've never had an issue with any PS controller, this is feeling like a quality control issue on the Xbox side.
Are the Elite controllers more bulletproof? I'd consider springing for that IF it meant not having to deal with broken parts constantly.
Never had any issues with mine. Bought more than 5 years ago and use often. I think I have a first revision with headphones jack. A friend of mine who had old VCR looking Xbox One had a problem with bumpers.