Thread: Cyberpunk 2077 - The QA company lied to CPR about bugs and team qualification/experience

regawdless

hare-assment
 
Platforms
  1. PC
Upper Echelon Gamers just unveiled a substantial 72-page document that revealed a number of previously unknown facts about CDPR's hired quality assurance firm, Quantic Lab.



It was mainly junior staff with very little experience in quality assurance testing the game - the QA company did not mention that to CPR. They had a policy of daily bug reports with an idiotic quota, causing them to report irrelevant bugs instead of the big important ones. Misrepresenting the state of the game, not giving CPR the feedback they needed.

This surely isn't the main or only reason for the bad launch, but one more piece of the puzzle.
 
iu
 
  • This tbh
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To be honest this is what you get with MOST QA outsourcing. Its the cheapest most inexperienced labor you can buy for peanuts. There are so many in Eastern Europe and they come with a price so low you think you are getting a good deal.... then you see the "quality".

IF you are going to outsource your QA (which you shouldnt) at least open your own QA center in the cheaper country so you at least know the caliber of the staff and dont get fucked by con artists.
 
To be honest this is what you get with MOST QA outsourcing. Its the cheapest most inexperienced labor you can buy for peanuts. There are so many in Eastern Europe and they come with a price so low you think you are getting a good deal.... then you see the "quality".

IF you are going to outsource your QA (which you shouldnt) at least open your own QA center in the cheaper country so you at least know the caliber of the staff and dont get fucked by con artists.

Never, ever outsource anything crucial regarding your quality assurance.
 
CDPR bit off way more than they could chew. As soon as Covid kicked in they should have bagged the console releases and focussed purely on PC, with the view to p[orting down the road. Sure it would have had an impact, but they have avoided the massive amount of negativity coupled with the huge hit to their reputation if they'd gone that route, versus the owe they did.
 
Whether true or not, this sounds like bullshit. And it doesn't matter what the reason is: they released an unfinished game and paid the price for it. Maybe these game studios/publishers should start taking the extra $10 they've decided to arbitrarily start charging and use it to hire in house QA teams.

And not to be mean, but I really wasn't interested even after they said it was fixed, most of the media I'd seen of the game looked kinda boring, like the same "shoot at 3 dudes in a warehouse" or "drive around a futuristic city" over and over. True story: I've never seen one single snippet of this game that looked like absolute fun to me or something I hadn't done a million times elsewhere.
 
The QA company issued a statement... Not actually disputing the initial claims.

Quantic Lab Statement:

"Concerning the article published in Forbes on June 26th, Quantic Lab's would like to clarify the following:

The video published on social media as mentioned in your article starts with incorrect statements about Quantic Lab's history. There seems to be a lack of understanding in the process of how a game is tested before its release to the market.

Quantic Lab was founded in 2006 with a team of twelve, fully focused on Quality Assurance, and has since then grown into a leading QA company with more than 60 active clients, and more than 400 employees in 3 office locations in Romania. Quantic Lab supports over 200 projects per year from several global leading publishers and continues to maintain a quality comes first approach to all the work we undertake.

All our customer agreements are confidential but in general, global publishers are working with several QA outsourcing companies, not depending solely on one, in addition to internal QA resources at developer level in most cases. Each project we undertake is unique with regard project requirements. Project direction is agreed and adjusted accordingly as per real time requirements with our clients.

Quantic Lab always strives to work with transparency and integrity with our industry partners."
 
I used to work in game QA, and on a fucked up game that was never released and stuck in development hell the producer insisted on a daily bug quota too, which everyone from the QA manager to the lowliest QA scrub just out of nappies complained was bullshit and would lead to an explosion in pointless bugs and waste everyone's time.

The QA manager was fired and then the game went on to fail to be released around a year later after I had left the company.

So I can believe this story.
 
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